Frequently asked questions about INFINITY ONLINE accounts, client, and gameplay.
Yes. You can download, register, and play for free. Optional cash items are available in the in-game shop.
Windows 7 SP1 / 8 / 10 / 11 (64-bit), 4 GB RAM, DirectX 9.0c GPU, and about 4 GB free disk space. See the Download page for full details.
Open Forgot Password on the website, enter your username and registered e-mail, and follow the link we send you. The link expires after one hour.
Open a 1:1 support ticket (login required) or e-mail support@infinityhero.online. Include character name, server, and a short description.
Contact Customer Support with your account details. Appeals are reviewed according to the Rules of Conduct.
Log in to the website and use the Recharge option in the sidebar after login. In-game purchases use nCash balance.
Yes, as long as you use the same account. Do not share your password with others.
Join our Discord server from the Support page for news, help, and events.
